Legal
Privacy Policy
How we collect, use and protect your personal information.
1. Who We Are
DH Building Projects Ltd ("we", "us", "our") is a building contractor registered in England and Wales. Our registered address is 114 Gillmans Road, Orpington, BR5 4LD. We are the data controller for the personal data collected through this website.
If you have any questions about this policy or how we handle your data, contact us at info@dhbuildingprojects.com or call 07973 413 003.
2. What Data We Collect
We only collect data you provide directly to us. Through our contact form, we may collect:
- Your name
- Your email address
- Your phone number (optional)
- Details of your enquiry or project
We do not collect any sensitive personal data, and we do not use cookies beyond those strictly necessary for the website to function.
3. How We Use Your Data
We use the information you provide solely to:
- Respond to your enquiry
- Prepare and send you a quote
- Communicate with you about your project
We will never use your data for unsolicited marketing, and we will never sell or share it with third parties for their own purposes.
4. Legal Basis for Processing
We process your personal data on the basis of legitimate interests — specifically, to respond to your enquiry and provide the building services you have asked about. Where you have given explicit consent (for example, by submitting our contact form), we rely on that consent as our legal basis.
5. Third-Party Services
We use Formspree to process contact form submissions. When you submit the contact form, your data is passed through Formspree's servers before being delivered to our inbox. Formspree processes data in accordance with their own privacy policy, which can be found at formspree.io. We do not store your form data on this website's server.
This website is hosted on [PLACEHOLDER: hosting provider]. Please refer to their privacy policy for information on how hosting-level data (such as server logs) is handled.
6. How Long We Keep Your Data
We retain enquiry data for as long as is necessary to fulfil the purpose for which it was collected — typically for the duration of any project correspondence plus a reasonable period thereafter (no longer than 3 years unless required for legal or contractual reasons).
7. Your Rights
Under UK GDPR, you have the right to:
- Access — request a copy of the personal data we hold about you
- Rectification — ask us to correct inaccurate data
- Erasure — ask us to delete your data (subject to legal obligations)
- Restriction — ask us to limit how we use your data
- Objection — object to us processing your data
- Portability — receive your data in a structured, machine-readable format
To exercise any of these rights, contact us at info@dhbuildingprojects.com. We will respond within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
8. Data Security
We take reasonable steps to protect your personal data from unauthorised access, loss or disclosure. All form submissions are transmitted over HTTPS. We do not store card or payment details.
9. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date at the top. We encourage you to review this page periodically.